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159 vulnerabilities by otrs
CVE-2026-48187 (GCVE-0-2026-48187)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:33 – Updated: 2026-06-01 13:17
VLAI
Title
Email with special content can lead to DoS
Summary
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
5.7 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Unknown:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x Affected: 2026.x , ≤ 2026.3.x (patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Unknown:
6.x
|
Date Public
2026-06-01 07:00
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CVE-2026-48188 (GCVE-0-2026-48188)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:33 – Updated: 2026-06-01 13:17
VLAI
Title
SQL Injection via MySQL Quote Method
Summary
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
* (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
9.1 (Critical)
SSVC
Exploitation: none
Automatable: yes
Technical Impact: total
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x Affected: 2026.x , ≤ 2026.3.x (patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.x
|
Date Public
2026-06-01 07:00
Credits
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CVE-2026-48189 (GCVE-0-2026-48189)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:33 – Updated: 2026-06-01 13:14
VLAI
Title
Bypass DedicatedAgentToCustomerGroups Setting
Summary
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Severity
5.7 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator (v2.0.3)
CWE
- CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
1 reference
Impacted products
Date Public
2026-06-01 07:00
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CVE-2026-48190 (GCVE-0-2026-48190)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:32 – Updated: 2026-06-01 13:18
VLAI
Title
Incorrect handling of permissions in External Interface Config Item List module
Summary
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Severity
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-276 - Incorrect Default Permissions
Assigner
References
1 reference
Impacted products
Date Public
2026-06-01 07:00
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CVE-2026-48191 (GCVE-0-2026-48191)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:32 – Updated: 2026-06-01 13:18
VLAI
Title
Wrong Permission Handling in Document Search Article Meta Filters
Summary
An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them.
This issue affects OTRS with STORM modules:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Severity
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-276 - Incorrect Default Permissions
Assigner
References
1 reference
Impacted products
Date Public
2026-06-01 07:00
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CVE-2026-48208 (GCVE-0-2026-48208)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:32 – Updated: 2026-06-01 13:19
VLAI
Title
Denial-of-Service via SVG Rendering in Ticket
Summary
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP).
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
6.5 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x Affected: 2026.x , ≤ 2026.3.x (patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.x
|
Date Public
2026-06-01 07:00
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CVE-2026-48209 (GCVE-0-2026-48209)
Vulnerability from cvelistv5 – Published: 2026-06-01 03:32 – Updated: 2026-06-01 13:19
VLAI
Title
Reflected XSS in authenticated agent context
Summary
An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened.
This issue affects OTRS:
* 7.0.x
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
7.1 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
|
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.x
|
Date Public
2026-06-01 07:00
Credits
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CVE-2026-48210 (GCVE-0-2026-48210)
Vulnerability from cvelistv5 – Published: 2026-05-31 21:11 – Updated: 2026-06-01 13:24
VLAI
Title
Possible information disclosure via External Interface
Summary
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend
This issue affects OTRS 2026.3.1
Severity
5.7 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
Assigner
References
1 reference
Date Public
2026-06-01 07:00
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CVE-2025-24387 (GCVE-0-2025-24387)
Vulnerability from cvelistv5 – Published: 2025-03-10 09:28 – Updated: 2025-03-10 13:12
VLAI
Title
Missing CSRF protection
Summary
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive
cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.
This issue affects:
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* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.x
Severity
4.8 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-1275 - Sensitive Cookie with Improper SameSite Attribute
Assigner
References
1 reference
Impacted products
Date Public
2025-03-10 08:00
Credits
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CVE-2024-23794 (GCVE-0-2024-23794)
Vulnerability from cvelistv5 – Published: 2024-07-15 07:14 – Updated: 2024-08-01 23:13
VLAI
Title
Agents are able to lock the ticket without the "Owner" permission
Summary
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:
* 8.0.X
* 2023.X
* from 2024.X through 2024.4.x
Severity
5.2 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-266 - Incorrect Privilege Assignment
Assigner
References
1 reference
Impacted products
Date Public
2024-07-15 07:00
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CVE-2024-6540 (GCVE-0-2024-6540)
Vulnerability from cvelistv5 – Published: 2024-07-15 07:13 – Updated: 2024-08-01 21:41
VLAI
Title
Information exlosure in external interface
Summary
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Severity
5.7 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
1 reference
Impacted products
Date Public
2024-07-15 07:00
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CVE-2024-23790 (GCVE-0-2024-23790)
Vulnerability from cvelistv5 – Published: 2024-01-29 09:21 – Updated: 2025-06-17 21:29
VLAI
Title
Missing file type check in avatar picture upload
Summary
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
Severity
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://otrs.com/release-notes/otrs-security-advi… | vendor-advisory |
Impacted products
Date Public
2024-01-29 08:00
Credits
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CVE-2024-23791 (GCVE-0-2024-23791)
Vulnerability from cvelistv5 – Published: 2024-01-29 09:21 – Updated: 2025-05-29 15:10
VLAI
Title
Unnecessary data is written to log if issues during indexing occurs
Summary
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Severity
4.9 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
1 reference
| URL | Tags |
|---|---|
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Impacted products
Date Public
2024-01-29 08:00
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CVE-2024-23792 (GCVE-0-2024-23792)
Vulnerability from cvelistv5 – Published: 2024-01-29 09:20 – Updated: 2024-11-12 21:47
VLAI
Title
Insufficient access control
Summary
When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Severity
5.3 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-287 - Improper Authentication
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://otrs.com/release-notes/otrs-security-advi… | vendor-advisory |
Impacted products
Date Public
2024-01-29 08:00
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CVE-2023-6254 (GCVE-0-2023-6254)
Vulnerability from cvelistv5 – Published: 2023-11-27 09:44 – Updated: 2024-10-15 17:45
VLAI
Title
Password is send back to client
Summary
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response-
This issue affects OTRS: from 8.0.X through 8.0.37.
Severity
8.1 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator (v2.0.3)
CWE
- CWE-522 - Insufficiently Protected Credentials
Assigner
References
1 reference
Date Public
2023-11-27 08:00
Credits
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CVE-2023-5421 (GCVE-0-2023-5421)
Vulnerability from cvelistv5 – Published: 2023-10-16 08:10 – Updated: 2024-09-16 16:55
VLAI
Title
Possible XSS execution in customer information
Summary
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
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Severity
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
1 reference
Impacted products
2 products
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|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.47
(Patch)
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|
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Affected:
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Date Public
2023-10-16 07:00
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CVE-2023-38059 (GCVE-0-2023-38059)
Vulnerability from cvelistv5 – Published: 2023-10-16 08:10 – Updated: 2024-09-16 16:56
VLAI
Title
External pictures can be loaded even if not allowed by configuration
Summary
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Severity
5.3 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.47
(Patch)
Affected: 8.0.x , < 8.0.37 (Patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.x , ≤ 6.0.34
(All)
|
Date Public
2023-10-16 07:00
Credits
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CVE-2023-5422 (GCVE-0-2023-5422)
Vulnerability from cvelistv5 – Published: 2023-10-16 08:10 – Updated: 2024-09-16 17:02
VLAI
Title
SSL Certificates are not checked for E-Mail Handling
Summary
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the
SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate
satisfies all necessary security requirements.
This could allow an
attacker to use an invalid certificate to claim to be a trusted host,
use expired certificates, or conduct other attacks that could be
detected if the certificate is properly validated.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Severity
8.7 (High)
SSVC
Exploitation: none
Automatable: yes
Technical Impact: total
CISA Coordinator (v2.0.3)
CWE
- CWE-295 - Improper Certificate Validation
Assigner
References
1 reference
Impacted products
4 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.47
(Patch)
Affected: 8.0.x , < 8.0.37 (Patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.x , ≤ 6.0.34
(All)
|
|
| otrs_ag | otrs |
Affected:
7.0.x , < 7.0.47
(custom)
Affected: 8.0.x , < 8.0.37 (custom) cpe:2.3:a:otrs_ag:otrs:*:*:*:*:*:*:*:* |
|
| otrs_community_edition | otrs_community_edition |
Affected:
6.0x , < 6.0.34
(custom)
cpe:2.3:a:otrs_community_edition:otrs_community_edition:*:*:*:*:*:*:*:* |
Date Public
2023-10-16 07:00
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CVE-2023-38060 (GCVE-0-2023-38060)
Vulnerability from cvelistv5 – Published: 2023-07-24 08:28 – Updated: 2025-02-13 17:01
VLAI
Title
Host header injection by attachments in web service
Summary
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.
This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
6.3 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.45
(Patch)
Affected: 8.0.x , < 8.0.35 (Patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.1 , ≤ 6.0.34
(All)
|
Date Public
2023-07-24 07:00
Credits
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CVE-2023-38058 (GCVE-0-2023-38058)
Vulnerability from cvelistv5 – Published: 2023-07-24 08:28 – Updated: 2024-10-17 13:03
VLAI
Title
Tickets can be moved without permissions
Summary
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission.
This issue affects OTRS: from 8.0.X before 8.0.35.
Severity
4.1 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-269 - Improper Privilege Management
Assigner
References
1 reference
Date Public
2023-07-24 07:00
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CVE-2023-38057 (GCVE-0-2023-38057)
Vulnerability from cvelistv5 – Published: 2023-07-24 08:27 – Updated: 2024-10-17 13:02
VLAI
Title
XSS stored in survey answers
Summary
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent.
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Severity
4.1 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.32
(Patch)
Affected: 8.0.x , < 8.0.13 (Patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.x , ≤ 6.0.22
(All)
|
Date Public
2023-07-24 07:00
Credits
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CVE-2023-38056 (GCVE-0-2023-38056)
Vulnerability from cvelistv5 – Published: 2023-07-24 08:27 – Updated: 2024-10-23 17:49
VLAI
Title
Code execution via System Configuration
Summary
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
7.2 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator (v2.0.3)
CWE
- CWE-78 - Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.45
(Patch)
Affected: 8.0.x , < 8.0.35 (Patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.1 , ≤ 6.0.34
(All)
|
Date Public
2023-07-24 07:00
Credits
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CVE-2023-2534 (GCVE-0-2023-2534)
Vulnerability from cvelistv5 – Published: 2023-05-08 07:29 – Updated: 2025-01-29 15:54
VLAI
Title
Information disclouse and DoS via websocket push events
Summary
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via
ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation
and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
Severity
7.6 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-285 - Improper Authorization
Assigner
References
1 reference
Date Public
2023-05-08 07:00
Credits
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CVE-2018-17883 (GCVE-0-2018-17883)
Vulnerability from cvelistv5 – Published: 2023-04-15 00:00 – Updated: 2025-02-06 16:26
VLAI
Summary
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
Severity
6.1 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- n/a
- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
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CVE-2023-1250 (GCVE-0-2023-1250)
Vulnerability from cvelistv5 – Published: 2023-03-20 08:20 – Updated: 2025-02-26 19:20
VLAI
Title
Code execution through ACL creation
Summary
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names
This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
7.4 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: total
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.42
(Patch)
Affected: 8.0.x , < 8.0.31 (Patch) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.1 , ≤ 6.0.34
(All)
|
Date Public
2023-03-20 07:00
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CVE-2023-1248 (GCVE-0-2023-1248)
Vulnerability from cvelistv5 – Published: 2023-03-20 08:19 – Updated: 2025-02-26 19:22
VLAI
Title
Possible XSS in Ticket Actions
Summary
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
6.1 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , < 7.0.42
(Patch)
|
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.1 , ≤ 6.0.34
(All)
|
Date Public
2023-03-20 07:00
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CVE-2022-4427 (GCVE-0-2022-4427)
Vulnerability from cvelistv5 – Published: 2022-12-19 08:09 – Updated: 2025-04-14 18:03
VLAI
Title
SQL Injection via OTRS Search API
Summary
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice
This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
6.5 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.1 , < 7.0.40 Patch 1
(Patch 1 (2022-12-19))
Affected: 8.0.1 , < 8.0.28 Patch 1 (Patch 1 (2022-12-19)) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.1 , ≤ 6.0.34
(All)
|
Date Public
2022-12-19 08:00
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CVE-2022-3501 (GCVE-0-2022-3501)
Vulnerability from cvelistv5 – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:54
VLAI
Title
Information exposure of template content due to missing check of permissions
Summary
Article template contents with sensitive data could be accessed from agents without permissions.
Severity
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-200 - Information Exposure
Assigner
References
1 reference
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| Accessing template content without permissions | OTRS |
Affected:
8.0.x , ≤ 8.0.25
(custom)
|
Date Public
2022-10-17 00:00
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CVE-2022-39052 (GCVE-0-2022-39052)
Vulnerability from cvelistv5 – Published: 2022-10-17 08:55 – Updated: 2025-05-10 02:55
VLAI
Title
DoS attack using email
Summary
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Severity
7.5 (High)
SSVC
Exploitation: none
Automatable: yes
Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
- CWE-835 - Loop with Unreachable Exit Condition ('Infinite Loop')
Assigner
References
1 reference
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.39
(custom)
Affected: 8.0.x , ≤ 8.0.26 (custom) |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
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(custom)
|
Date Public
2022-10-17 00:00
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CVE-2022-39051 (GCVE-0-2022-39051)
Vulnerability from cvelistv5 – Published: 2022-09-05 06:40 – Updated: 2024-09-16 17:18
VLAI
Title
Perl Code execution in Template Toolkit
Summary
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
Severity
6.8 (Medium)
CWE
- CWE-913 - Improper Control of Dynamically-Managed Code Resources
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://otrs.com/release-notes/otrs-security-advi… | x_refsource_CONFIRM |
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x 7.0.36
Affected: 8.0.x 8.0.24 |
|
| OTRS AG | ((OTRS)) Community Edition |
Affected:
6.0.1 , < 6.0.x*
(custom)
|
Date Public
2022-09-05 00:00
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