GCVE Workshop - 22 September 2026 (14:00-18:00), Luxembourg Before The Vulnopticon Conference - Registration

CVE-2018-11563 (GCVE-0-2018-11563)

Vulnerability from cvelistv5 – Published: 2019-07-08 12:23 – Updated: 2024-08-05 08:10
VLAI
Summary
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
CWE
  • n/a
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-05T08:10:14.654Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://www.otrs.com/category/release-and-security-notes-en/"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
          },
          {
            "name": "[debian-lts-announce] 20190814 [SECURITY] [DLA 1877-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_refsource_MLIST",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer\u0027s browser in the context of the OTRS customer panel application."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2019-08-14T13:06:09.000Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://www.otrs.com/category/release-and-security-notes-en/"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
        },
        {
          "name": "[debian-lts-announce] 20190814 [SECURITY] [DLA 1877-1] otrs2 security update",
          "tags": [
            "mailing-list",
            "x_refsource_MLIST"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2018-11563",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer\u0027s browser in the context of the OTRS customer panel application."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "n/a"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://www.otrs.com/category/release-and-security-notes-en/",
              "refsource": "MISC",
              "url": "https://www.otrs.com/category/release-and-security-notes-en/"
            },
            {
              "name": "https://lists.otrs.org/pipermail/announce/2018/000720.html",
              "refsource": "CONFIRM",
              "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
            },
            {
              "name": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/",
              "refsource": "CONFIRM",
              "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
            },
            {
              "name": "[debian-lts-announce] 20190814 [SECURITY] [DLA 1877-1] otrs2 security update",
              "refsource": "MLIST",
              "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2018-11563",
    "datePublished": "2019-07-08T12:23:59.000Z",
    "dateReserved": "2018-05-30T00:00:00.000Z",
    "dateUpdated": "2024-08-05T08:10:14.654Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2018-11563",
      "date": "2026-09-17",
      "epss": "0.00817",
      "percentile": "0.55434"
    },
    "fkie_nvd": {
      "configurations": [
        {
          "nodes": [
            {
              "cpeMatch": [
                {
                  "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                  "matchCriteriaId": "ABE42F9A-FF2E-4F49-B28A-4C6E080BF1E1",
                  "versionEndIncluding": "6.0.7",
                  "versionStartIncluding": "6.0.0",
                  "vulnerable": true
                }
              ],
              "negate": false,
              "operator": "OR"
            }
          ]
        },
        {
          "nodes": [
            {
              "cpeMatch": [
                {
                  "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
                  "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
                  "vulnerable": true
                }
              ],
              "negate": false,
              "operator": "OR"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer\u0027s browser in the context of the OTRS customer panel application."
        },
        {
          "lang": "es",
          "value": "Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versi\u00f3n 6.0.x hasta 6.0.7. Un correo electr\u00f3nico cuidadosamente construido podr\u00eda ser utilizado para inyectar y ejecutar hojas de estilo o c\u00f3digo JavaScript en un navegador del cliente que haya iniciado sesi\u00f3n en el contexto de la aplicaci\u00f3n del panel de cliente de OTRS."
        }
      ],
      "id": "CVE-2018-11563",
      "lastModified": "2024-11-21T03:43:37.520",
      "metrics": {
        "cvssMetricV2": [
          {
            "acInsufInfo": false,
            "baseSeverity": "MEDIUM",
            "cvssData": {
              "accessComplexity": "MEDIUM",
              "accessVector": "NETWORK",
              "authentication": "SINGLE",
              "availabilityImpact": "NONE",
              "baseScore": 4.9,
              "confidentialityImpact": "PARTIAL",
              "integrityImpact": "PARTIAL",
              "vectorString": "AV:N/AC:M/Au:S/C:P/I:P/A:N",
              "version": "2.0"
            },
            "exploitabilityScore": 6.8,
            "impactScore": 4.9,
            "obtainAllPrivilege": false,
            "obtainOtherPrivilege": false,
            "obtainUserPrivilege": false,
            "source": "nvd@nist.gov",
            "type": "Primary",
            "userInteractionRequired": true
          }
        ],
        "cvssMetricV31": [
          {
            "cvssData": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "NONE",
              "baseScore": 4.6,
              "baseSeverity": "MEDIUM",
              "confidentialityImpact": "LOW",
              "integrityImpact": "LOW",
              "privilegesRequired": "LOW",
              "scope": "UNCHANGED",
              "userInteraction": "REQUIRED",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
              "version": "3.1"
            },
            "exploitabilityScore": 2.1,
            "impactScore": 2.5,
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      },
      "published": "2019-07-08T13:15:10.290",
      "references": [
        {
          "source": "cve@mitre.org",
          "tags": [
            "Patch",
            "Vendor Advisory"
          ],
          "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
        },
        {
          "source": "cve@mitre.org",
          "tags": [
            "Mailing List",
            "Third Party Advisory"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
        },
        {
          "source": "cve@mitre.org",
          "tags": [
            "Vendor Advisory"
          ],
          "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
        },
        {
          "source": "cve@mitre.org",
          "tags": [
            "Release Notes",
            "Vendor Advisory"
          ],
          "url": "https://www.otrs.com/category/release-and-security-notes-en/"
        },
        {
          "source": "af854a3a-2127-422b-91ae-364da2661108",
          "tags": [
            "Patch",
            "Vendor Advisory"
          ],
          "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
        },
        {
          "source": "af854a3a-2127-422b-91ae-364da2661108",
          "tags": [
            "Mailing List",
            "Third Party Advisory"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
        },
        {
          "source": "af854a3a-2127-422b-91ae-364da2661108",
          "tags": [
            "Vendor Advisory"
          ],
          "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
        },
        {
          "source": "af854a3a-2127-422b-91ae-364da2661108",
          "tags": [
            "Release Notes",
            "Vendor Advisory"
          ],
          "url": "https://www.otrs.com/category/release-and-security-notes-en/"
        }
      ],
      "sourceIdentifier": "cve@mitre.org",
      "vulnStatus": "Modified",
      "weaknesses": [
        {
          "description": [
            {
              "lang": "en",
              "value": "NVD-CWE-noinfo"
            }
          ],
          "source": "nvd@nist.gov",
          "type": "Primary"
        }
      ]
    },
    "nvd": {
      "cve": {
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "ABE42F9A-FF2E-4F49-B28A-4C6E080BF1E1",
                    "versionEndIncluding": "6.0.7",
                    "versionStartIncluding": "6.0.0",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          },
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
                    "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer\u0027s browser in the context of the OTRS customer panel application."
          },
          {
            "lang": "es",
            "value": "Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versi\u00f3n 6.0.x hasta 6.0.7. Un correo electr\u00f3nico cuidadosamente construido podr\u00eda ser utilizado para inyectar y ejecutar hojas de estilo o c\u00f3digo JavaScript en un navegador del cliente que haya iniciado sesi\u00f3n en el contexto de la aplicaci\u00f3n del panel de cliente de OTRS."
          }
        ],
        "id": "CVE-2018-11563",
        "lastModified": "2024-11-21T03:43:37.520",
        "metrics": {
          "cvssMetricV2": [
            {
              "acInsufInfo": false,
              "baseSeverity": "MEDIUM",
              "cvssData": {
                "accessComplexity": "MEDIUM",
                "accessVector": "NETWORK",
                "authentication": "SINGLE",
                "availabilityImpact": "NONE",
                "baseScore": 4.9,
                "confidentialityImpact": "PARTIAL",
                "integrityImpact": "PARTIAL",
                "vectorString": "AV:N/AC:M/Au:S/C:P/I:P/A:N",
                "version": "2.0"
              },
              "exploitabilityScore": 6.8,
              "impactScore": 4.9,
              "obtainAllPrivilege": false,
              "obtainOtherPrivilege": false,
              "obtainUserPrivilege": false,
              "source": "nvd@nist.gov",
              "type": "Primary",
              "userInteractionRequired": true
            }
          ],
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 4.6,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.1,
              "impactScore": 2.5,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ]
        },
        "published": "2019-07-08T13:15:10.290",
        "references": [
          {
            "source": "cve@mitre.org",
            "tags": [
              "Patch",
              "Vendor Advisory"
            ],
            "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
          },
          {
            "source": "cve@mitre.org",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
          },
          {
            "source": "cve@mitre.org",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
          },
          {
            "source": "cve@mitre.org",
            "tags": [
              "Release Notes",
              "Vendor Advisory"
            ],
            "url": "https://www.otrs.com/category/release-and-security-notes-en/"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Patch",
              "Vendor Advisory"
            ],
            "url": "https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Mailing List",
              "Third Party Advisory"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://lists.otrs.org/pipermail/announce/2018/000720.html"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Release Notes",
              "Vendor Advisory"
            ],
            "url": "https://www.otrs.com/category/release-and-security-notes-en/"
          }
        ],
        "sourceIdentifier": "cve@mitre.org",
        "vulnStatus": "Modified",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "NVD-CWE-noinfo"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      }
    },
    "suse_vex": {
      "aggregate_severity": "moderate",
      "current_release_date": "2025-02-18T07:05:28Z",
      "cve": "CVE-2018-11563",
      "id": "CVE-2018-11563",
      "initial_release_date": "2023-02-15T04:27:21Z",
      "source": "SUSE CSAF VEX",
      "status": "interim",
      "title": "SUSE CVE CVE-2018-11563",
      "url": "https://ftp.suse.com/pub/projects/security/csaf-vex/cve-2018-11563.json",
      "version": "4"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Loading…

Detection rules are retrieved from Rulezet.

Loading…

Loading…

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.


Loading…