CVE-2026-23757 (GCVE-0-2026-23757)
Vulnerability from cvelistv5 – Published: 2026-04-20 17:27 – Updated: 2026-04-20 18:07
VLAI
EPSS
VEX
Title
GFI HelpDesk < 4.99.10 Stored XSS via Reports Module
Summary
GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.
Severity
5.4 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-04-20 18:06 UTC
CWE
- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
References
2 references
| URL | Tags |
|---|---|
| https://gfi.ai/products-and-solutions/email-and-m… | vendor-advisorypatch |
| https://www.vulncheck.com/advisories/gfi-helpdesk… | third-party-advisory |
Impacted products
1 product
| Vendor | Product | Version | CPE status | |
|---|---|---|---|---|
| GFI Software | HelpDesk |
Affected:
0 , < 4.99.10
(semver)
|
guessed |
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-23757",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-20T18:06:50.194676Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-20T18:07:01.630Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "HelpDesk",
"vendor": "GFI Software",
"versions": [
{
"lessThan": "4.99.10",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Alex Williams from Pellera Technologies"
},
{
"lang": "en",
"type": "coordinator",
"value": "VulnCheck"
}
],
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "GFI HelpDesk before 4.99.10\u003cspan\u003e\u0026nbsp;contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.\u003c/span\u003e"
}
],
"value": "GFI HelpDesk before 4.99.10\u00a0contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface."
}
],
"metrics": [
{
"cvssV4_0": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 5.1,
"baseSeverity": "MEDIUM",
"exploitMaturity": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "LOW",
"subIntegrityImpact": "LOW",
"userInteraction": "PASSIVE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
},
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "LOW",
"privilegesRequired": "LOW",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.1"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-20T17:31:23.190Z",
"orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
"shortName": "VulnCheck"
},
"references": [
{
"tags": [
"vendor-advisory",
"patch"
],
"url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
},
{
"tags": [
"third-party-advisory"
],
"url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-reports-module"
}
],
"source": {
"discovery": "EXTERNAL"
},
"title": "GFI HelpDesk \u003c 4.99.10 Stored XSS via Reports Module",
"x_generator": {
"engine": "Vulnogram 1.0.1"
}
}
},
"cveMetadata": {
"assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
"assignerShortName": "VulnCheck",
"cveId": "CVE-2026-23757",
"datePublished": "2026-04-20T17:27:56.067Z",
"dateReserved": "2026-01-15T18:42:20.938Z",
"dateUpdated": "2026-04-20T18:07:01.630Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2026-23757",
"date": "2026-09-25",
"epss": "0.00141",
"percentile": "0.02804"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"defaultStatus": "unaffected",
"product": "HelpDesk",
"vendor": "GFI Software",
"versions": [
{
"lessThan": "4.99.10",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"source": "disclosure@vulncheck.com"
}
],
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
"criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
"matchCriteriaId": "D7258FD9-0074-4342-A987-4B0A22F5EC62",
"versionEndExcluding": "4.99.10",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "GFI HelpDesk before 4.99.10\u00a0contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface."
}
],
"id": "CVE-2026-23757",
"lastModified": "2026-06-17T10:22:03.700",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "LOW",
"privilegesRequired": "LOW",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.1"
},
"exploitabilityScore": 2.3,
"impactScore": 2.7,
"source": "disclosure@vulncheck.com",
"type": "Secondary"
}
],
"cvssMetricV40": [
{
"cvssData": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"availabilityRequirement": "NOT_DEFINED",
"baseScore": 5.1,
"baseSeverity": "MEDIUM",
"confidentialityRequirement": "NOT_DEFINED",
"exploitMaturity": "NOT_DEFINED",
"integrityRequirement": "NOT_DEFINED",
"modifiedAttackComplexity": "NOT_DEFINED",
"modifiedAttackRequirements": "NOT_DEFINED",
"modifiedAttackVector": "NOT_DEFINED",
"modifiedPrivilegesRequired": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
"modifiedSubConfidentialityImpact": "NOT_DEFINED",
"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedUserInteraction": "NOT_DEFINED",
"modifiedVulnAvailabilityImpact": "NOT_DEFINED",
"modifiedVulnConfidentialityImpact": "NOT_DEFINED",
"modifiedVulnIntegrityImpact": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "LOW",
"subIntegrityImpact": "LOW",
"userInteraction": "PASSIVE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"source": "disclosure@vulncheck.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-23757",
"options": [
{
"exploitation": "none"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-20T18:06:50.194676Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-04-20T18:16:24.473",
"references": [
{
"source": "disclosure@vulncheck.com",
"tags": [
"Release Notes"
],
"url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
},
{
"source": "disclosure@vulncheck.com",
"tags": [
"Third Party Advisory"
],
"url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-reports-module"
}
],
"sourceIdentifier": "disclosure@vulncheck.com",
"vulnStatus": "Analyzed",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-79"
}
],
"source": "disclosure@vulncheck.com",
"type": "Secondary"
}
]
}
},
"redhat_vex": {
"current_release_date": "2026-06-05T19:35:53+00:00",
"cve": "CVE-2026-23757",
"id": "CVE-2026-23757",
"initial_release_date": "2026-01-01T00:00:00+00:00",
"product_status:known_not_affected": "1",
"source": "Red Hat CSAF VEX",
"status": "final",
"title": "GFI HelpDesk \u003c 4.99.10 Stored XSS via Reports Module",
"url": "https://security.access.redhat.com/data/csaf/v2/vex/2026/cve-2026-23757.json",
"version": "3"
},
"vulnrichment": {
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-23757",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-20T18:06:50.194676Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-20T18:06:57.576Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "HelpDesk",
"vendor": "GFI Software",
"versions": [
{
"lessThan": "4.99.10",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Alex Williams from Pellera Technologies"
},
{
"lang": "en",
"type": "coordinator",
"value": "VulnCheck"
}
],
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "GFI HelpDesk before 4.99.10\u003cspan\u003e\u0026nbsp;contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.\u003c/span\u003e"
}
],
"value": "GFI HelpDesk before 4.99.10\u00a0contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface."
}
],
"metrics": [
{
"cvssV4_0": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 5.1,
"baseSeverity": "MEDIUM",
"exploitMaturity": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "LOW",
"subIntegrityImpact": "LOW",
"userInteraction": "PASSIVE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
},
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "LOW",
"privilegesRequired": "LOW",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.1"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-20T17:31:23.190Z",
"orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
"shortName": "VulnCheck"
},
"references": [
{
"tags": [
"vendor-advisory",
"patch"
],
"url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
},
{
"tags": [
"third-party-advisory"
],
"url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-reports-module"
}
],
"source": {
"discovery": "EXTERNAL"
},
"title": "GFI HelpDesk \u003c 4.99.10 Stored XSS via Reports Module",
"x_generator": {
"engine": "Vulnogram 1.0.1"
}
}
},
"cveMetadata": {
"assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
"assignerShortName": "VulnCheck",
"cveId": "CVE-2026-23757",
"datePublished": "2026-04-20T17:27:56.067Z",
"dateReserved": "2026-01-15T18:42:20.938Z",
"dateUpdated": "2026-04-20T18:07:01.630Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Loading…
Loading…
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Loading…
Loading…
The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Loading…
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
Loading…