CVE-2023-1248 (GCVE-0-2023-1248)

Vulnerability from cvelistv5 – Published: 2023-03-20 08:19 – Updated: 2025-02-26 19:22
VLAI
Title
Possible XSS in Ticket Actions
Summary
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity
6.1 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
SSVC
Exploitation: none Automatable: no Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
  • CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
References
Impacted products
Vendor Product Version
OTRS AG OTRS Affected: 7.0.x , < 7.0.42 (Patch)
Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Affected: 6.0.1 , ≤ 6.0.34 (All)
Create a notification for this product.
Date Public
2023-03-20 07:00
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-02T05:40:59.638Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-01/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2023-1248",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-02-26T19:22:15.560961Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-02-26T19:22:27.396Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Ticket Actions"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "7.0.42",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "affected",
          "modules": [
            "Ticket Actions"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.34",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "All"
            }
          ]
        }
      ],
      "datePublic": "2023-03-20T07:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\u003c/p\u003e"
            }
          ],
          "value": "Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-63",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-63 Cross-Site Scripting (XSS)"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 6.1,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "CHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-79",
              "description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-03-20T08:20:17.212Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-01/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\nUpdate to OTRS 7.0.42\u003cbr\u003e"
            }
          ],
          "value": "Update to OTRS 7.0.42\n"
        }
      ],
      "source": {
        "advisory": "OSA-2023-01",
        "defect": [
          "364"
        ],
        "discovery": "USER"
      },
      "title": " Possible XSS in Ticket Actions",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2023-1248",
    "datePublished": "2023-03-20T08:19:34.182Z",
    "dateReserved": "2023-03-07T09:06:22.435Z",
    "dateUpdated": "2025-02-26T19:22:27.396Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2023-1248",
      "date": "2026-07-09",
      "epss": "0.00431",
      "percentile": "0.34719"
    },
    "fkie_nvd": {
      "configurations": "[{\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\", \"versionStartIncluding\": \"6.0.1\", \"versionEndIncluding\": \"6.0.34\", \"matchCriteriaId\": \"F4C2FF02-9A6F-435D-A55A-D2F085BD1FB2\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"7.0.0\", \"versionEndExcluding\": \"7.0.42\", \"matchCriteriaId\": \"D1B1D5F9-829A-4ADB-AF14-B9AE6C06DB67\"}]}]}]",
      "descriptions": "[{\"lang\": \"en\", \"value\": \"Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\\n\\n\"}]",
      "id": "CVE-2023-1248",
      "lastModified": "2024-11-21T07:38:45.527",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"security@otrs.com\", \"type\": \"Secondary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N\", \"baseScore\": 6.1, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"REQUIRED\", \"scope\": \"CHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.8, \"impactScore\": 2.7}, {\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N\", \"baseScore\": 6.1, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"REQUIRED\", \"scope\": \"CHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.8, \"impactScore\": 2.7}]}",
      "published": "2023-03-20T09:15:11.877",
      "references": "[{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-01/\", \"source\": \"security@otrs.com\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-01/\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Vendor Advisory\"]}]",
      "sourceIdentifier": "security@otrs.com",
      "vulnStatus": "Modified",
      "weaknesses": "[{\"source\": \"security@otrs.com\", \"type\": \"Secondary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-79\"}]}, {\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-79\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2023-1248\",\"sourceIdentifier\":\"security@otrs.com\",\"published\":\"2023-03-20T09:15:11.877\",\"lastModified\":\"2026-06-17T05:27:27.473\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\\n\\n\"}],\"affected\":[{\"source\":\"security@otrs.com\",\"affectedData\":[{\"vendor\":\"OTRS AG\",\"product\":\"OTRS\",\"defaultStatus\":\"affected\",\"modules\":[\"Ticket Actions\"],\"versions\":[{\"version\":\"7.0.x\",\"lessThan\":\"7.0.42\",\"versionType\":\"Patch\",\"status\":\"affected\"}]},{\"vendor\":\"OTRS AG\",\"product\":\"((OTRS)) Community Edition\",\"defaultStatus\":\"affected\",\"modules\":[\"Ticket Actions\"],\"versions\":[{\"version\":\"6.0.1\",\"lessThanOrEqual\":\"6.0.34\",\"versionType\":\"All\",\"status\":\"affected\"}]}]}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N\",\"baseScore\":6.1,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"REQUIRED\",\"scope\":\"CHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":2.7},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N\",\"baseScore\":6.1,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"REQUIRED\",\"scope\":\"CHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":2.7}],\"ssvcV203\":[{\"source\":\"134c704f-9b21-4f2e-91b3-4a467353bcc0\",\"ssvcData\":{\"timestamp\":\"2025-02-26T19:22:15.560961Z\",\"id\":\"CVE-2023-1248\",\"options\":[{\"exploitation\":\"none\"},{\"automatable\":\"no\"},{\"technicalImpact\":\"partial\"}],\"role\":\"CISA Coordinator\",\"version\":\"2.0.3\"}}]},\"weaknesses\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-79\"}]},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-79\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.1\",\"versionEndIncluding\":\"6.0.34\",\"matchCriteriaId\":\"F4C2FF02-9A6F-435D-A55A-D2F085BD1FB2\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndExcluding\":\"7.0.42\",\"matchCriteriaId\":\"D1B1D5F9-829A-4ADB-AF14-B9AE6C06DB67\"}]}]}],\"references\":[{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2023-01/\",\"source\":\"security@otrs.com\",\"tags\":[\"Vendor Advisory\"]},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2023-01/\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Vendor Advisory\"]}]}}",
    "redhat_vex": {
      "current_release_date": "2025-05-28T23:29:37+00:00",
      "cve": "CVE-2023-1248",
      "id": "CVE-2023-1248",
      "initial_release_date": "2023-03-20T07:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "Possible XSS in Ticket Actions",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2023/cve-2023-1248.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": "{\"cna\": {\"affected\": [{\"defaultStatus\": \"affected\", \"modules\": [\"Ticket Actions\"], \"product\": \"OTRS\", \"vendor\": \"OTRS AG\", \"versions\": [{\"lessThan\": \"7.0.42\", \"status\": \"affected\", \"version\": \"7.0.x\", \"versionType\": \"Patch\"}]}, {\"defaultStatus\": \"affected\", \"modules\": [\"Ticket Actions\"], \"product\": \"((OTRS)) Community Edition\", \"vendor\": \"OTRS AG\", \"versions\": [{\"lessThanOrEqual\": \"6.0.34\", \"status\": \"affected\", \"version\": \"6.0.1\", \"versionType\": \"All\"}]}], \"datePublic\": \"2023-03-20T07:00:00.000Z\", \"descriptions\": [{\"lang\": \"en\", \"supportingMedia\": [{\"base64\": false, \"type\": \"text/html\", \"value\": \"Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\u003c/p\u003e\"}], \"value\": \"Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\\n\\n\"}], \"impacts\": [{\"capecId\": \"CAPEC-63\", \"descriptions\": [{\"lang\": \"en\", \"value\": \"CAPEC-63 Cross-Site Scripting (XSS)\"}]}], \"metrics\": [{\"cvssV3_1\": {\"attackComplexity\": \"LOW\", \"attackVector\": \"NETWORK\", \"availabilityImpact\": \"NONE\", \"baseScore\": 6.1, \"baseSeverity\": \"MEDIUM\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"LOW\", \"privilegesRequired\": \"NONE\", \"scope\": \"CHANGED\", \"userInteraction\": \"REQUIRED\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N\", \"version\": \"3.1\"}, \"format\": \"CVSS\", \"scenarios\": [{\"lang\": \"en\", \"value\": \"GENERAL\"}]}], \"problemTypes\": [{\"descriptions\": [{\"cweId\": \"CWE-79\", \"description\": \"CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)\", \"lang\": \"en\", \"type\": \"CWE\"}]}], \"providerMetadata\": {\"orgId\": \"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8\", \"shortName\": \"OTRS\", \"dateUpdated\": \"2023-03-20T08:20:17.212Z\"}, \"references\": [{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-01/\"}], \"solutions\": [{\"lang\": \"en\", \"supportingMedia\": [{\"base64\": false, \"type\": \"text/html\", \"value\": \"\\nUpdate to OTRS 7.0.42\u003cbr\u003e\"}], \"value\": \"Update to OTRS 7.0.42\\n\"}], \"source\": {\"advisory\": \"OSA-2023-01\", \"defect\": [\"364\"], \"discovery\": \"USER\"}, \"title\": \" Possible XSS in Ticket Actions\", \"x_generator\": {\"engine\": \"Vulnogram 0.1.0-dev\"}}, \"adp\": [{\"providerMetadata\": {\"orgId\": \"af854a3a-2127-422b-91ae-364da2661108\", \"shortName\": \"CVE\", \"dateUpdated\": \"2024-08-02T05:40:59.638Z\"}, \"title\": \"CVE Program Container\", \"references\": [{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-01/\", \"tags\": [\"x_transferred\"]}]}, {\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2023-1248\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"no\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2025-02-26T19:22:15.560961Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2025-02-26T19:22:22.544Z\"}}]}",
      "cveMetadata": "{\"cveId\": \"CVE-2023-1248\", \"assignerOrgId\": \"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8\", \"state\": \"PUBLISHED\", \"assignerShortName\": \"OTRS\", \"dateReserved\": \"2023-03-07T09:06:22.435Z\", \"datePublished\": \"2023-03-20T08:19:34.182Z\", \"dateUpdated\": \"2025-02-26T19:22:27.396Z\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.