Vulnerability-Lookup

UBUNTU-CVE-2024-23793 (CVE-2024-23793)

Vulnerability from osv_ubuntu – Published: 2024-06-06 19:15 – Updated: 2026-05-20 15:07 – Source website

Details

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Severity

6.3 (Medium)


                    
                      CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

N/A (UNKNOWN)


                    
                      medium

References

URL

Type

	https://ubuntu.com/security/CVE-2024-23793	REPORT
	https://www.cve.org/CVERecord?id=CVE-2024-23793	REPORT
	https://otrs.com/release-notes/otrs-security-advi…	REPORT

JSON

To clipboard

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.5.6-1"
          },
          {
            "binary_name": "znuny",
            "binary_version": "6.5.6-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:24.04:LTS",
        "name": "znuny",
        "purl": "pkg:deb/ubuntu/znuny@6.5.6-1?arch=source\u0026distro=noble"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.5.3-1",
        "6.5.4-1",
        "6.5.5-1",
        "6.5.6-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.5.15-2"
          },
          {
            "binary_name": "znuny",
            "binary_version": "6.5.15-2"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:25.10",
        "name": "znuny",
        "purl": "pkg:deb/ubuntu/znuny@6.5.15-2?arch=source\u0026distro=questing"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.5.14-1",
        "6.5.15-2"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.5.18-1"
          },
          {
            "binary_name": "znuny",
            "binary_version": "6.5.18-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:26.04:LTS",
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      },
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        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.5.15-2",
        "6.5.18-1"
      ]
    }
  ],
  "aliases": [],
  "details": "The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.",
  "id": "UBUNTU-CVE-2024-23793",
  "modified": "2026-05-20T15:07:36Z",
  "published": "2024-06-06T19:15:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2024-23793"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-23793"
    },
    {
      "type": "REPORT",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-05/"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L",
      "type": "CVSS_V3"
    },
    {
      "score": "medium",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2024-23793"
  ]
}

CVE-2024-23793 (GCVE-0-2024-23793)

Vulnerability from cvelistv5 – Published: 2024-06-06 18:06 – Updated: 2024-08-01 23:13

Title

Upload of files outside application directory

Summary

Severity

6.3 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

SSVC

Exploitation: poc Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2024-06-06 20:07 UTC

CWE

CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

Assigner

OTRS mitre root

References

1 reference

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…

Impacted products

4 products

Vendor	Product	Version
OTRS AG	OTRS	Affected: 7.0.x , ≤ 7.0.49 (Patch) Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.3.2 (Patch)
OTRS AG	((OTRS)) Community Edition	Affected: 6.0.1 , ≤ 6.0.34 (All)
otrs	otrs	Affected: 7.0.x , < 7.0.49 (custom) Affected: 8.0.x Affected: 2023.x Affected: 2024.x , < 2024.3.2 (custom) cpe:2.3:a:otrs:otrs::::::::
otrs	otrs_community_edition	Affected: 6.0.1 , < 6.0.34 (custom) cpe:2.3:a:otrs:otrs_community_edition::::::::

Date Public

2024-06-03 07:00

Show details on NVD website

JSON

To clipboard

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Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.