ubuntu-cve-2023-6254
Vulnerability from osv_ubuntu
Published
2023-11-27 10:15
Modified
2026-01-20 05:09
Summary
Details

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.

Severity
8.1 (High)
CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
7.5 (High)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
N/A (UNKNOWN)
high
References
To clipboard 

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "5.0.7-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "5.0.7-1"
          }
        ],
        "priority_reason": "A vulnerability that exposes very sensitive information and can possibly be explored remotely."
      },
      "package": {
        "ecosystem": "Ubuntu:16.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source\u0026distro=xenial"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.5-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.5-1"
          }
        ],
        "priority_reason": "A vulnerability that exposes very sensitive information and can possibly be explored remotely."
      },
      "package": {
        "ecosystem": "Ubuntu:18.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source\u0026distro=bionic"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "5.0.23-1",
        "5.0.24-1",
        "6.0.1-1",
        "6.0.2-1",
        "6.0.3-1",
        "6.0.4-1",
        "6.0.5-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.26-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.26-1"
          }
        ],
        "priority_reason": "A vulnerability that exposes very sensitive information and can possibly be explored remotely."
      },
      "package": {
        "ecosystem": "Ubuntu:20.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.26-1?arch=source\u0026distro=focal"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.0.20-1",
        "6.0.23-2",
        "6.0.24-1",
        "6.0.25-1",
        "6.0.25-2",
        "6.0.25-3",
        "6.0.26-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.2.2-2"
          }
        ],
        "priority_reason": "A vulnerability that exposes very sensitive information and can possibly be explored remotely."
      },
      "package": {
        "ecosystem": "Ubuntu:22.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.2.2-2?arch=source\u0026distro=jammy"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.0.32-6",
        "6.1.2-1",
        "6.2.1-1",
        "6.2.2-2"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.5.6-1"
          },
          {
            "binary_name": "znuny",
            "binary_version": "6.5.6-1"
          }
        ],
        "priority_reason": "A vulnerability that exposes very sensitive information and can possibly be explored remotely."
      },
      "package": {
        "ecosystem": "Ubuntu:24.04:LTS",
        "name": "znuny",
        "purl": "pkg:deb/ubuntu/znuny@6.5.6-1?arch=source\u0026distro=noble"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.5.3-1",
        "6.5.4-1",
        "6.5.5-1",
        "6.5.6-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.5.15-2"
          },
          {
            "binary_name": "znuny",
            "binary_version": "6.5.15-2"
          }
        ],
        "priority_reason": "A vulnerability that exposes very sensitive information and can possibly be explored remotely."
      },
      "package": {
        "ecosystem": "Ubuntu:25.10",
        "name": "znuny",
        "purl": "pkg:deb/ubuntu/znuny@6.5.15-2?arch=source\u0026distro=questing"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.5.14-1",
        "6.5.15-2"
      ]
    }
  ],
  "aliases": [],
  "details": "A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.",
  "id": "UBUNTU-CVE-2023-6254",
  "modified": "2026-01-20T05:09:46Z",
  "published": "2023-11-27T10:15:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2023-6254"
    },
    {
      "type": "REPORT",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-11/"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2023-6254"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "high",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2023-6254"
  ],
  "withdrawn": "2026-04-08T12:28:47Z"
}



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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.