{
  "affected": [
    {
      "affectedData": [
        {
          "product": "zammad",
          "vendor": "zammad",
          "versions": [
            {
              "status": "affected",
              "version": "\u003e= 7.0.0, \u003c 7.0.1"
            }
          ]
        }
      ],
      "source": "security-advisories@github.com"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:zammad:zammad:7.0.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "830AF7C5-9441-4C80-935E-C53BDB097BB1",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1."
    },
    {
      "lang": "es",
      "value": "Zammad es un sistema de mesa de ayuda/soporte al cliente de c\u00f3digo abierto basado en web. Antes de la versi\u00f3n 7.0.1, el endpoint REST POST /api/v1/ai_assistance/text_tools/:id contiene un fallo de autorizaci\u00f3n. Los datos de contexto (por ejemplo, un grupo u organizaci\u00f3n) proporcionados para ser utilizados en el prompt de la IA no se verificaba si eran accesibles para el usuario actual. Esto lleva a tener datos presentes en el prompt de la IA que no estaban autorizados antes de ser utilizados. Un usuario necesita tener permiso de ticket.agent para poder utilizar los datos de contexto proporcionados. Esta vulnerabilidad se corrige en la versi\u00f3n 7.0.1."
    }
  ],
  "id": "CVE-2026-34837",
  "lastModified": "2026-07-24T22:10:00.140",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 1.4,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ],
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 5.3,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "LOW",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "userInteraction": "NONE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "NONE",
          "vulnConfidentialityImpact": "LOW",
          "vulnIntegrityImpact": "NONE",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "security-advisories@github.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-34837",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2026-04-08T19:51:55.791264Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2026-04-08T19:25:23.007",
  "references": [
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://github.com/zammad/zammad/security/advisories/GHSA-89vv-6639-wcv8"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Secondary"
    }
  ]
}