CVE-2026-84463 (GCVE-0-2026-84463)
Vulnerability from cvelistv5 – Published: 2026-09-25 18:19 – Updated: 2026-09-25 18:19
VLAI
EPSS
VEX
Title
Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.
Severity
CWE
Assigner
References
2 references
| URL | Tags |
|---|---|
| https://github.com/zammad/zammad/security/advisor… | x_refsource_CONFIRM |
| https://github.com/zammad/zammad/commit/f7a97ea20… | x_refsource_MISC |
Impacted products
{
"containers": {
"cna": {
"affected": [
{
"product": "zammad",
"vendor": "zammad",
"versions": [
{
"status": "affected",
"version": "\u003c 7.1.2"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page\u0027s HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad\u0027s session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2."
}
],
"metrics": [
{
"cvssV4_0": {
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 6.3,
"baseSeverity": "MEDIUM",
"privilegesRequired": "LOW",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "HIGH",
"subIntegrityImpact": "HIGH",
"userInteraction": "PASSIVE",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79: Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
},
{
"descriptions": [
{
"cweId": "CWE-352",
"description": "CWE-352: Cross-Site Request Forgery (CSRF)",
"lang": "en",
"type": "CWE"
}
]
},
{
"descriptions": [
{
"cweId": "CWE-838",
"description": "CWE-838: Inappropriate Encoding for Output Context",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-09-25T18:19:19.193Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc"
},
{
"name": "https://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c"
}
],
"source": {
"advisory": "GHSA-cxjg-4gmf-5xqc",
"discovery": "UNKNOWN"
},
"title": "Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-84463",
"datePublished": "2026-09-25T18:19:19.193Z",
"dateReserved": "2026-09-01T20:05:09.424Z",
"dateUpdated": "2026-09-25T18:19:19.193Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2026-84463",
"date": "2026-09-28",
"epss": "0.0015",
"percentile": "0.03537"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"product": "zammad",
"vendor": "zammad",
"versions": [
{
"status": "affected",
"version": "\u003c 7.1.2"
}
]
}
],
"source": "security-advisories@github.com"
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page\u0027s HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad\u0027s session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2."
}
],
"id": "CVE-2026-84463",
"lastModified": "2026-09-28T14:45:39.697",
"metrics": {
"cvssMetricV40": [
{
"cvssData": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"availabilityRequirement": "NOT_DEFINED",
"baseScore": 6.3,
"baseSeverity": "MEDIUM",
"confidentialityRequirement": "NOT_DEFINED",
"exploitMaturity": "NOT_DEFINED",
"integrityRequirement": "NOT_DEFINED",
"modifiedAttackComplexity": "NOT_DEFINED",
"modifiedAttackRequirements": "NOT_DEFINED",
"modifiedAttackVector": "NOT_DEFINED",
"modifiedPrivilegesRequired": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
"modifiedSubConfidentialityImpact": "NOT_DEFINED",
"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedUserInteraction": "NOT_DEFINED",
"modifiedVulnAvailabilityImpact": "NOT_DEFINED",
"modifiedVulnConfidentialityImpact": "NOT_DEFINED",
"modifiedVulnIntegrityImpact": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "HIGH",
"subIntegrityImpact": "HIGH",
"userInteraction": "PASSIVE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"source": "security-advisories@github.com",
"type": "Secondary"
}
]
},
"published": "2026-09-25T19:17:57.763",
"references": [
{
"source": "security-advisories@github.com",
"url": "https://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c"
},
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"source": "security-advisories@github.com",
"url": "https://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc"
}
],
"sourceIdentifier": "security-advisories@github.com",
"vulnStatus": "Deferred",
"weaknesses": [
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"value": "CWE-79"
},
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},
{
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}
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
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