Vulnerability-Lookup

CNVD-2021-49039

Vulnerability from cnvd - Published: 2021-07-10

Title

OTRS AG跨站脚本漏洞

Description

OTRS AG是德国（OTRS）公司的一个应用软件。一个服务管理软件。 OTRS AG存在跨站脚本漏洞，攻击者可以通过向系统发送专门设计的电子邮件来触发该漏洞。

Severity

中

Patch Name

OTRS AG跨站脚本漏洞的补丁

Patch Description

OTRS AG是德国（OTRS）公司的一个应用软件。一个服务管理软件。 OTRS AG存在跨站脚本漏洞，攻击者可以通过向系统发送专门设计的电子邮件来触发该漏洞。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description

目前厂商已经发布了升级补丁以修复这个安全问题，请到厂商的主页下载： https://otrs.com/release-notes/otrs-security-advisory-2021-11/

Reference

https://nvd.nist.gov/vuln/detail/CVE-2021-21441

Impacted products

Name
['OTRS OTRS AG 6.0.', 'OTRS OTRS AG 7.0.', 'OTRS OTRS AG <7.0.26']

Show details on source website

JSON

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{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2021-21441",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2021-21441"
    }
  },
  "description": "OTRS AG\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\u3002\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\n\nOTRS AG\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\uff0c\u653b\u51fb\u8005\u53ef\u4ee5\u901a\u8fc7\u5411\u7cfb\u7edf\u53d1\u9001\u4e13\u95e8\u8bbe\u8ba1\u7684\u7535\u5b50\u90ae\u4ef6\u6765\u89e6\u53d1\u8be5\u6f0f\u6d1e\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u7ecf\u53d1\u5e03\u4e86\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u8fd9\u4e2a\u5b89\u5168\u95ee\u9898\uff0c\u8bf7\u5230\u5382\u5546\u7684\u4e3b\u9875\u4e0b\u8f7d\uff1a\r\nhttps://otrs.com/release-notes/otrs-security-advisory-2021-11/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2021-49039",
  "openTime": "2021-07-10",
  "patchDescription": "OTRS AG\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\u3002\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\r\n\r\nOTRS AG\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\uff0c\u653b\u51fb\u8005\u53ef\u4ee5\u901a\u8fc7\u5411\u7cfb\u7edf\u53d1\u9001\u4e13\u95e8\u8bbe\u8ba1\u7684\u7535\u5b50\u90ae\u4ef6\u6765\u89e6\u53d1\u8be5\u6f0f\u6d1e\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "OTRS AG\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": [
      "OTRS OTRS AG 6.0.*",
      "OTRS OTRS AG 7.0.*",
      "OTRS OTRS AG \u003c7.0.26"
    ]
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2021-21441",
  "serverity": "\u4e2d",
  "submitTime": "2021-07-06",
  "title": "OTRS AG\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e"
}

CVE-2021-21441 (GCVE-0-2021-21441)

Vulnerability from cvelistv5 – Published: 2021-06-16 09:50 – Updated: 2024-09-16 16:23

Title

XSS in the ticket overview screens

Summary

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Severity

7.5 (High)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CWE

CWE-79 - Cross-site Scripting (XSS)

Assigner

OTRS mitre root

References

2 references

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…
https://lists.debian.org/debian-lts-announce/2023…	mailing-list

Impacted products

2 products

Vendor	Product	Version
OTRS AG	((OTRS)) Community Edition	Affected: 6.0.1 , < 6.0.x* (custom)
OTRS AG	OTRS	Affected: 7.0.x , ≤ 7.0.26 (custom)

Date Public

2021-06-16 00:00

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-03T18:16:22.242Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-11/"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "6.0.x*",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.26",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "datePublic": "2021-06-16T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "There is a XSS vulnerability in the ticket overview screens. It\u0027s possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn\u0027t require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-79",
              "description": "CWE-79 Cross-site Scripting (XSS)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:27.744Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-11/"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 7.0.27."
        }
      ],
      "source": {
        "advisory": "OSA-2021-11",
        "defect": [
          "2021042142004313"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "XSS in the ticket overview screens",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2021-21441",
    "datePublished": "2021-06-16T09:50:11.263Z",
    "dateReserved": "2020-12-29T00:00:00.000Z",
    "dateUpdated": "2024-09-16T16:23:02.452Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.