{
  "document": {
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "distribution": {
      "text": "Public",
      "tlp": {
        "label": "WHITE"
      }
    },
    "lang": "en-US",
    "notes": [
      {
        "category": "general",
        "text": "We strongly recommend the following industry cybersecurity best practices.\n* Customers should configure their home routers securely and use appropriate patching methodologies on a regular basis.\n* Passwords should include upper case, lower case, number and special characters, a length of 20 characters is ideal.\n* A default Admin password must be changed immediately when first received and after a factory reset.\n* Device should only be used in a personal home network with a secured router device with firewall turned on.\n* Device should not have a publicly accessible IP address (use private IP ranges 10.x.x.x/8 or 172.16.x.x/12, or 192.168.x.x/16)\n* Do NOT use port forwarding to access a device from the public internet.\n* A device should be on its own network segment. If your router supports a guest network or VLAN, it is preferable to locate the device there.\n* Use the strongest Wi-Fi encryption available, such as WPA3 or WPA2/3 with protected management frames.\n* Schedule regular reboots of your routing device, smartphones, and computers.\n* Ensure that unauthorized individuals cannot gain physical access to your devices (USB or LAN ports should be easily accessible). \n\nFor more information refer to the Schneider Electric Recommended Cybersecurity Best Practices document.",
        "title": "General Security Recommendations"
      },
      {
        "category": "general",
        "text": "This document provides an overview of the identified vulnerability or vulnerabilities and actions required to mitigate. For more details and assistance on how to protect your installation, contact your local Schneider Electric representative or Schneider Electric Industrial Cybersecurity Services: https://www.se.com/ww/en/work/solutions/cybersecurity/. These organizations will be fully aware of this situation and can support you through the process.\n\n Customers should use appropriate patching methodologies when applying these patches to their systems. We\r\nstrongly recommend the use of back-ups and evaluating the impact of these patches in a Test and\r\nDevelopment environment or on an offline infrastructure. Contact Schneider Electric\u2019s Customer Care Center if\r\nyou need assistance removing a patch.\n\nFor further information related to cybersecurity in Schneider Electric\u2019s products, visit the company\u2019s cybersecurity support portal page: https://www.se.com/ww/en/work/support/cybersecurity/overview.jsp",
        "title": "For More Information"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS NOTIFICATION DOCUMENT, THE INFORMATION CONTAINED HEREIN, AND ANY MATERIALS LINKED FROM IT (COLLECTIVELY, THIS \u201cNOTIFICATION\u201d) ARE INTENDED TO HELP PROVIDE AN OVERVIEW OF THE IDENTIFIED SITUATION AND SUGGESTED MITIGATION ACTIONS, REMEDIATION, FIX, AND/OR GENERAL SECURITY RECOMMENDATIONS AND IS PROVIDED ON AN \u201cAS-IS\u201d BASIS WITHOUT WARRANTY OR GUARANTEE OF ANY KIND. SCHNEIDER ELECTRIC DISCLAIMS ALL WARRANTIES RELATING TO THIS NOTIFICATION, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SCHNEIDER ELECTRIC MAKES NO WARRANTY THAT THE NOTIFICATION WILL RESOLVE THE IDENTIFIED SITUATION. IN NO EVENT SHALL SCHNEIDER ELECTRIC BE LIABLE FOR ANY DAMAGES OR LOSSES WHATSOEVER IN CONNECTION WITH THIS NOTIFICATION, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF SCHNEIDER ELECTRIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR USE OF THIS NOTIFICATION IS AT YOUR OWN RISK, AND YOU ARE SOLELY LIABLE FOR ANY DAMAGES TO YOUR SYSTEMS OR ASSETS OR OTHER LOSSES THAT MAY RESULT FROM YOUR USE OF THIS NOTIFICATION. SCHNEIDER ELECTRIC RESERVES THE RIGHT TO UPDATE OR CHANGE THIS NOTIFICATION AT ANY TIME AND IN ITS SOLE DISCRETION.",
        "title": "LEGAL DISCLAIMER"
      },
      {
        "category": "general",
        "text": "Schneider\u0027s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and\r\nsustainability for all. We call this Life Is On.\n\nOur mission is to be the trusted partner in Sustainability and Efficiency.\n\nWe are a global industrial technology leader bringing world-leading expertise in electrification, automation and digitization to smart\r\nindustries, resilient infrastructure, future-proof data centers, intelligent buildings, and intuitive homes. Anchored by our deep\r\ndomain expertise, we provide integrated end-to-end lifecycle AI enabled Industrial IoT solutions with connected products, automation,\r\nsoftware and services, delivering digital twins to enable profitable growth for our customers.\n\nWe are a people company with an ecosystem of 150,000 colleagues and more than a million partners operating in over 100 countries\r\nto ensure proximity to our customers and stakeholders. We embrace diversity and inclusion in everything we do, guided by our\r\nmeaningful purpose of a sustainable future for all.",
        "title": "About Schneider Electric"
      },
      {
        "category": "summary",
        "text": "Schneider Electric is aware of a vulnerability in a third-party Real-Time Operating System (RTOS) component \r\nutilized in the Insight Home and Insight Facility products. \r\n\nThe Insight Home https://www.se.com/ww/en/product/865-0330/insighthome-smart-edge-device-for-smaller-residential-systems-with-up-to-6-power-devices/?range=66298-insight-energy-management\u0026selectedNodeId=99009568934 and Insight Facility https://www.se.com/ww/en/product/865-0335/insightfacility-smart-edge-device-for-larger-residential-and-small-commercial-applications/?range=66298-insight-energy-management\u0026selectedNodeId=99009568934 are smart edge devices designed to operate within a secure local \r\nnetwork environment. \r\n\nFailure to apply the mitigations provided below may risk could result in improper operation of the device and \r\nloss of data. \r\n\nAs outlined in the user manual, users are explicitly instructed to connect these devices to a home router and to \r\navoid exposing them directly to the internet. Adhering to this guidance significantly reduces the risk associated \r\nwith the identified vulnerability. Schneider Electric remains committed to the security and reliability of its \r\nproducts and continues to monitor and assess potential risks associated with third-party components.",
        "title": "Overview"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "cpcert@se.com",
      "name": "Schneider Electric CPCERT",
      "namespace": "https://www.se.com/ww/en/work/support/cybersecurity/security-notifications.jsp"
    },
    "references": [
      {
        "category": "self",
        "summary": "Insight Home and Insight Facility - SEVD-2025-161-01 PDF Version",
        "url": "https://download.schneider-electric.com/files?p_Doc_Ref=SEVD-2025-161-01\u0026p_enDocType=Security+and+Safety+Notice\u0026p_File_Name=SEVD-2025-161-01.pdf"
      },
      {
        "category": "self",
        "summary": "Insight Home and Insight Facility - SEVD-2025-161-01 CSAF Version",
        "url": "https://download.schneider-electric.com/files?p_Doc_Ref=SEVD-2025-161-01\u0026p_enDocType=Security+and+Safety+Notice\u0026p_File_Name=sevd-2025-161-01.json"
      },
      {
        "category": "external",
        "summary": "Recommended Cybersecurity Best Practices",
        "url": "https://www.se.com/us/en/download/document/7EN52-0390/"
      }
    ],
    "title": "Insight Home and Insight Facility",
    "tracking": {
      "current_release_date": "2025-06-10T04:00:00.000Z",
      "generator": {
        "date": "2025-06-06T14:03:25.759Z",
        "engine": {
          "name": "Schneider Electric CSAF Generator",
          "version": "1.2"
        }
      },
      "id": "SEVD-2025-161-01",
      "initial_release_date": "2025-06-10T04:00:00.000Z",
      "revision_history": [
        {
          "date": "2025-06-10T04:00:00.000Z",
          "number": "1.0.0",
          "summary": "Original Release"
        }
      ],
      "status": "final",
      "version": "1.0.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "vers:all/*",
                "product": {
                  "name": "Schneider Electric Insight Home All versions",
                  "product_id": "1"
                }
              }
            ],
            "category": "product_name",
            "name": "Insight Home"
          },
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "vers:all/*",
                "product": {
                  "name": "Schneider Electric Insight Facility All versions",
                  "product_id": "2"
                }
              }
            ],
            "category": "product_name",
            "name": "Insight Facility"
          }
        ],
        "category": "vendor",
        "name": "Schneider Electric"
      }
    ]
  },
  "vulnerabilities": [
    {
      "notes": [
        {
          "category": "details",
          "text": "OpenSSL v1.0.2 library built into the QNX operating system v6.6 used in the Insight Home and Insight Facility\nproducts is known to contain multiple high and critical vulnerabilities. OpenSSL vulnerabilities exist in all Insight \nHome and Insight Facility due to the fundamental attributes of the QNX operating system v6.6.",
          "title": "Vulnerability Details"
        }
      ],
      "product_status": {
        "known_affected": [
          "1",
          "2"
        ]
      },
      "remediations": [
        {
          "category": "no_fix_planned",
          "details": "Due to limitations of the Insight Home and Insight Facility hardware, the QNX operating system v6.6 cannot be \nupdated for the devices listed.\nThe Insight Home and Insight Facility products have reached their end of life and are\nno longer supported.",
          "product_ids": [
            "1",
            "2"
          ],
          "restart_required": {
            "category": "none"
          }
        },
        {
          "category": "mitigation",
          "details": "Due to limitations of the Insight Home and Insight Facility hardware, the QNX operating system v6.6 cannot be \nupdated for the devices listed.\nCustomers should immediately apply the mitigations below to reduce the risk of \nexploitation:\n* Device should only be used in a personal home network with a secured \nrouter device with firewall turned on.\n* Device should not have a publicly accessible IP address (use private IP \nranges 10.x.x.x/8 or 172.16.x.x/12, or 192.168.x.x/16)\n* Do NOT use port forwarding to access a device from the public internet.\n* Do NOT place devices directly on the Internet.",
          "product_ids": [
            "1",
            "2"
          ],
          "restart_required": {
            "category": "none"
          }
        }
      ]
    }
  ]
}