GSD-2021-21443
Vulnerability from gsd - Updated: 2023-12-13 01:23Details
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
Aliases
Aliases
{
"GSD": {
"alias": "CVE-2021-21443",
"description": "Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.",
"id": "GSD-2021-21443",
"references": [
"https://www.suse.com/security/cve/CVE-2021-21443.html"
]
},
"gsd": {
"metadata": {
"exploitCode": "unknown",
"remediation": "unknown",
"reportConfidence": "confirmed",
"type": "vulnerability"
},
"osvSchema": {
"aliases": [
"CVE-2021-21443"
],
"details": "Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.",
"id": "GSD-2021-21443",
"modified": "2023-12-13T01:23:10.809986Z",
"schema_version": "1.4.0"
}
},
"namespaces": {
"cve.org": {
"CVE_data_meta": {
"ASSIGNER": "security@otrs.com",
"DATE_PUBLIC": "2021-07-26T00:00:00.000Z",
"ID": "CVE-2021-21443",
"STATE": "PUBLIC",
"TITLE": "Unautorized listing of the customer user emails"
},
"affects": {
"vendor": {
"vendor_data": [
{
"product": {
"product_data": [
{
"product_name": "((OTRS)) Community Edition",
"version": {
"version_data": [
{
"version_affected": "\u003e=",
"version_name": "6.0.x",
"version_value": "6.0.1"
}
]
}
},
{
"product_name": "OTRS",
"version": {
"version_data": [
{
"version_affected": "\u003c",
"version_name": "7.0.x",
"version_value": "7.0.27"
}
]
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}
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},
"vendor_name": "OTRS AG"
}
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}
]
},
"generator": {
"engine": "Vulnogram 0.0.9"
},
"impact": {
"cvss": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 3.5,
"baseSeverity": "LOW",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
"version": "3.1"
}
},
"problemtype": {
"problemtype_data": [
{
"description": [
{
"lang": "eng",
"value": "CWE-200 Information Exposure"
}
]
}
]
},
"references": {
"reference_data": [
{
"name": "https://otrs.com/release-notes/otrs-security-advisory-2021-13/",
"refsource": "CONFIRM",
"url": "https://otrs.com/release-notes/otrs-security-advisory-2021-13/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"refsource": "MLIST",
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
]
},
"solution": [
{
"lang": "eng",
"value": "Update to OTRS 7.0.28. "
}
],
"source": {
"advisory": "OSA-2021-13 ",
"defect": [
"2021062442001361"
],
"discovery": "USER"
}
},
"nvd.nist.gov": {
"configurations": {
"CVE_data_version": "4.0",
"nodes": [
{
"children": [],
"cpe_match": [
{
"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"cpe_name": [],
"versionEndIncluding": "7.0.27",
"versionStartIncluding": "7.0.0",
"vulnerable": true
},
{
"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"cpe_name": [],
"versionEndIncluding": "6.0.32",
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"ID": "CVE-2021-21443"
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"description": {
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"value": "Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27."
}
]
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"problemtype": {
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"value": "NVD-CWE-noinfo"
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},
"references": {
"reference_data": [
{
"name": "https://otrs.com/release-notes/otrs-security-advisory-2021-13/",
"refsource": "CONFIRM",
"tags": [
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"url": "https://otrs.com/release-notes/otrs-security-advisory-2021-13/"
},
{
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},
"impact": {
"baseMetricV2": {
"acInsufInfo": false,
"cvssV2": {
"accessComplexity": "LOW",
"accessVector": "NETWORK",
"authentication": "SINGLE",
"availabilityImpact": "NONE",
"baseScore": 4.0,
"confidentialityImpact": "PARTIAL",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
"version": "2.0"
},
"exploitabilityScore": 8.0,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"severity": "MEDIUM",
"userInteractionRequired": false
},
"baseMetricV3": {
"cvssV3": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 4.3,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
},
"exploitabilityScore": 2.8,
"impactScore": 1.4
}
},
"lastModifiedDate": "2023-08-31T03:15Z",
"publishedDate": "2021-07-26T05:15Z"
}
}
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
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