Vulnerability-Lookup

GHSA-57C8-XJXF-CQC2

Vulnerability from github – Published: 2026-04-08 09:31 – Updated: 2026-04-08 09:31

Details

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Severity

5.3 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2026-4654"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-639"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2026-04-08T08:16:24Z",
    "severity": "MODERATE"
  },
  "details": "The Awesome Support \u2013 WordPress HelpDesk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.",
  "id": "GHSA-57c8-xjxf-cqc2",
  "modified": "2026-04-08T09:31:31Z",
  "published": "2026-04-08T09:31:31Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-4654"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=\u0026sfph_mail=\u0026reponame=\u0026old=3497662%40awesome-support\u0026new=3497662%40awesome-support\u0026sfp_email=\u0026sfph_mail="
    },
    {
      "type": "WEB",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2026-4654 (GCVE-0-2026-4654)

Vulnerability from cvelistv5 – Published: 2026-04-08 07:43 – Updated: 2026-04-08 18:50

Title

Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter

Summary

Severity

5.3 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

SSVC

Exploitation: none Automatable: yes Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2026-04-08 18:50 UTC

CWE

CWE-639 - Authorization Bypass Through User-Controlled Key

Assigner

Wordfence CNA under the mitre root

CNA scorecard C 65/100 over 2215 records in the last 180 days details

References

6 references

URL	Tags
https://www.wordfence.com/threat-intel/vulnerabil…
https://plugins.trac.wordpress.org/browser/awesom…
https://plugins.trac.wordpress.org/browser/awesom…
https://plugins.trac.wordpress.org/browser/awesom…
https://plugins.trac.wordpress.org/browser/awesom…
https://plugins.trac.wordpress.org/changeset?sfp_…

Impacted products

1 product

Vendor	Product	Version
awesomesupport	Awesome Support – WordPress HelpDesk & Support Plugin	Affected: 0 , ≤ 6.3.7 (semver)

Credits

Michael Iden

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2026-4654",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-04-08T18:50:01.418065Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-04-08T18:50:47.666Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Awesome Support \u2013 WordPress HelpDesk \u0026 Support Plugin",
          "vendor": "awesomesupport",
          "versions": [
            {
              "lessThanOrEqual": "6.3.7",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Michael Iden"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The Awesome Support \u2013 WordPress HelpDesk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-639",
              "description": "CWE-639 Authorization Bypass Through User-Controlled Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-04-08T17:12:01.277Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=\u0026sfph_mail=\u0026reponame=\u0026old=3497662%40awesome-support\u0026new=3497662%40awesome-support\u0026sfp_email=\u0026sfph_mail="
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2026-03-23T15:15:19.000Z",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2026-04-07T00:00:00.000Z",
          "value": "Disclosed"
        }
      ],
      "title": "Awesome Support \u003c= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via \u0027ticket_id\u0027 Parameter"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2026-4654",
    "datePublished": "2026-04-08T07:43:02.627Z",
    "dateReserved": "2026-03-23T15:00:10.423Z",
    "dateUpdated": "2026-04-08T18:50:47.666Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

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Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

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GHSA-57C8-XJXF-CQC2

CVE-2026-4654 (GCVE-0-2026-4654)

Tags

Sightings

Nomenclature

Related by attack behaviour