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cisco-sa-cc-mult-vuln-gK4TFXSn — Multiple Cisco Contact Center Products Vulnerabilities

Multiple vulnerabilities in Cisco Unified Contact Center Express (Unified CCX), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Packaged Contact Center Enterprise (Packaged CCE), and Cisco Unified Intelligence Center (CUIC) could allow an authenticated, remote attacker to disclose sensitive information, download arbitrary files, execute arbitrary commands, and elevate privileges to root. To exploit these vulnerabilities, the attacker must have valid credentials. For more information about these vulnerabilities, see the Details ["#details"] section of this advisory.

CVE-2025-20374 — Cisco Unified Contact Center Express Arbitrary File Download Vulnerability

Affected: Cisco Unified Contact Center Express

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.